Media Workflow
& Services Integration
Self-sufficient & Agile Media Operations
smartWork OVERVIEW
Workflow & BPM
Automation
Services Integration
Business Intelligence
Storage Management
smartWork is Tedial´s next-generation Media Integration Platform which takes self-sufficiency to a new level. A unique NoCode approach transforms users into “citizen developers” – who can quickly and efficiently produce new workflows, products and services.
smartWork puts you in control! – ensuring your business has the Agility to stay ahead of the competition and take advantage of every revenue opportunity.


Compose
Easy prototyping & creation of environment to support your media use-cases.
Fast-track to revenue generation with pre-packaged business capabilities

Analyse
Stay in control of costs, quality and delivery!
Full visibility of operations through a powerful business intelligence (BI) layer, reports and notifications

Adapt
Meet changing demands with NoCode tools - enabling self-sufficient and continuous improvement of workflows

Supply
Fully automated workflows, process execution and resource allocation - to guarantee on-time delivery of your digital products and services
With smartWork you can say goodbye to...
- Overly-complex and inflexible system architectures
- Point-to-point connections with multiple points of failure
- Costly media movements across systems, storages and networks
- Different communication protocols between services and applications
- Implementation headaches!– project scoping, long timelines and costly professional services
- Dependency on technical skills for even small workflow and platform adaptions
- Disruptive platform upgrades
- Commercial inflexibility and lack of cost transparency
- Vendor lock-in

smartWork : Serving Your Business
smartWork is the outcome of Tedial’s vision to better align business and technology. We understand that for a business to be truly agile, the platforms it uses and the services it consumes must easy to access, adapt and scale. In addition, any need to quickly effect change must be either automated or in the control of the users. This is the essence of smartWork self-sufficiency!
Discover how smartWork can revolutionise productivity in your media operations. Watch this video to learn more….
Real Benefits for your Business
With smartWork you will be faster to market with new workflows, products & services. It puts you ahead of the competition & positioned to take advantage of every revenue opportunity. Whether you are a service provider or running your own media supply chain, smartWork gives you the agility to meet any challenge!
- Fast & near seamless transition to smartWork, whether self-hosting or accessing as a service
- Faster to market! Gain a competitive advantage with NoCode tools & pre-defined media use-case packs
- Fast onboarding of new content services & switching between existing services, due to common interface & datamodel
- Autoscaling of services & resources to expand operational capacity
- Agility = delivering increased customer satisfaction, retention & advocacy!
- Agility = delivering increased revenues! Through repeat, incremental & improved access to new business opportunities!

Dependency on suppliers can be a major issue for many media organisations. For this reason, smartWork provides an environment which offers greater autonomy for management & users. Problems can be solved and changes can be made directly, without reverting to expert (costly!) intervention.
- Empowerment! “Citizen developers” are focused on more creative & revenue generating tasks
- Costs! Reduce or eliminate dependency on third-party professional services
- Autonomous problem solving! Easy access to embedded user support & operational guidance materials
- Satisfaction! Encourages greater user engagement, ownership, team working & ultimately aids staff retention
- Greater self-sufficiency supports business agility, continuity, productivity & reduction of operating costs

If we are to be more productive whilst maintaining or even reducing our cost base, then the supporting technology we use plays a major role. smartWork tools & automation enables you to do more with the same resources.
- Advanced automation of workflows, tasks, processes, file-movements & system resources
- Support for an increasing number of tasks & processes using AI/ML tools
- Flexibility to switch to most the productive service for a specific task
- Continuous improvement of supply chain performance instructed by powerful business intelligence & reporting
- Enabling 24/7 operations due to software automation, decentralisation & remote working
- Increased productivity (more output) = increased revenues & profit
- Increased customer satisfaction & confidence as operations follow the path of continuous improvement

Your media supply chain is business critical. Disruption to your operations can have serious commercial consequences plus reputational damage. smartWork can be at the core of any operation requiring high-availability & even disaster recovery. Your content & data will also be safe in smartWork with its software defined security features
- Hybrid-cloud architecture protection – distributed operations, flexibility, cloud resilience options
- Protection through smartWork ability to switch to alternate service to carry out the same task/process
- Protection from attacks & other breaches with smartWork software defined security standards
- Continuous deployment model for software- no downtime!
- Secure ! Protect the monetisation of your key assets & data!
- Maintain revenues (& client confidence) through continuity of operations!
- Avoid business disruption & the consequences! Penalties, liabilities, customer relationship, reputational damage

In a highly utilised media supply chain, it can be easy for costs to get out of control. This can spell disaster for any business! Services based on smartWork offer the transparency & flexibility to ensure all costs can be planned, predicted & optimised.
- No surprises! – accurate planning of service costs based on agreed subscription, consumption levels & overage charges
- Reduced operating costs (self-sufficiency, automation reducing errors, BI & reporting to correct cost inefficiencies)
- Reduce platform costs through greater choice (cloud vendor, content service vendor)
- Autoscaling to use (and pay for!) additional resources only when needed
- Enabling competitive pricing – flexibility to pass on cost reductions to your customers

When you invest in new media supply chain technology or services, you want to be sure that you will get a good return on your investment. This means a platform that meets your needs today but will evolve to offer more opportunities for your business in the future. You need to trust that the platform developer has a clear strategy & commitment to media & entertainment market
- De-Risk investment with fixed period subscription model (with renewal option)
- Continuous improvement of smartWork capabilities through features roadmap, use-case packaging & addition of new services
- Clear roadmap & product strategy bringing confidence in your mid to long-term business planning
- New business opportunities as new integrations & capabilities arrive
- Tedial experience! participation in the development of industry standards, heritage & demonstrable innovation in M&E market
- Tedial independence ! Privately owned – driven by market needs !

FAQ
Frequent Questions and Answers
“NoCode” is a type of software development that allows anyone to create digital applications without writing a single line of code. It involves using tools with an intuitive, drag-&-drop interface to create a unique solution to a problem. smartWork is termed as a NoCode Media Integration Platform because workflows can be designed and implemented without any software coding.
Gartner state; “ Composable business means creating an organisation made from interchangeable building blocks”
From a technology perspective, Tedial supports this approach by focusing on modularity (through micro-services/micro-applications) to promote the re-use, re-purpose and adaption – of existing applications and services
Import of a smartPack will load all the use-case foundations including workflows, interfaces and dashboards. It will also flag if any dependencies are missing (i.e., integrated services). Once any missing items are remedied then the workflows can be validated & executed.
With smartWork hybrid cloud support you can choose to adapt your operations incrementally – with continued use or repurpose of existing assets & infrastructure. Hybrid cloud also give much more flexibility in where you place your operations and resources – taking into account considerations of the specific workflow, costs & business continuity.
smartWork has multi-cloud support. It has already been deployed and tested in multiple clouds, including AWS, Google & Microsoft.
smartWork is integrated with many third-party services in addition to our own MAM system (Evolution). Other options existing for common content processing/handling activities which include transcoding, auto QC, file-transfers, scheduling, NRCS, storage, archive & AI tools. More services are been added to bring more choice and capabilities to platform users.
smartWork is a media workflow & services integration platform. Certain workflows orchestrated by smartWork may require the capability that a MAM system offers. Therefore, for the widest possible support – smartWork does include integration and licensing of its award winning Evolution MAM system
How can I ensure business continuity as we transition from our current systems to smartWork?
With smartWork as your new media integration platform, you can plan to minimise and even avoid disruption to your operations. This is because existing systems and services (on-premise or cloud) can be easily “connected” or newly integrated into smartWork.
In addition, transfer of content and data can be supported by application of the content migration smartPackage. This could happen during the initial transition to smartWork or later – for example, when introducing a new media management service
Yes, Tedial provide a fully supported development program for all its software products – including smartWork. Full details of our development program and accreditation levels are given here